This policy sets out how we will collect, use, disclose and protect your personal information.
This policy does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, see www.privacy.org.nz.
Changes to this policy
Who do we collect your personal information from
▲ you, when you provide that personal information to us, including via the website and any related service, through any registration or subscription process, through any contact with us (e.g. telephone call or email), or when you buy or use our services and products
▲ third parties where you have authorised this or the information is publicly available.
If possible, we will collect personal information from you directly.
How we use your personal information
▲ [to verify your identity
▲ to provide services and products to you
▲ to market our services and products to you, including contacting you electronically (e.g. by text or email for this purpose)
▲ to improve the services and products that we provide to you
▲ to undertake credit checks of you (if necessary)
▲ to bill you and to collect money that you owe us, including authorising and processing credit card transactions
▲ to respond to communications from you, including a complaint
▲ to conduct research and statistical analysis (on an anonymised basis)
▲ to protect and/or enforce our legal rights and interests, including defending any claim
▲ for any other purpose authorised by you or the Act.
Disclosing your personal information
▲ a credit reference agency for the purpose of credit checking you
▲ a person who can require us to supply your personal information (e.g. a regulatory authority)
▲ any other person authorised by the Act or another law (e.g. a law enforcement agency)
▲ any other person authorised by you.
[A business that supports our services and products may be located outside New Zealand. This may mean your personal information is held and processed outside New Zealand.]
Protecting your personal information
Accessing and correcting your personal information
In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction. If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction.
If you want to exercise either of the above rights, email us at firstname.lastname@example.org. Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information, or the correction, that you are requesting).
We may charge you our reasonable costs of providing to you copies of your personal information or correcting that information.
If you post your personal information on the website’s [message board/ chat room], you acknowledge and agree that the information you post is publicly available.